www.avsk.ee<\/a>) terms of use and return.<\/p>\nIf you’re unsure of the product’s suitability for your car or its model, or if you can’t\u00a0find the right\u00a0detail in our product catalog, then you can ask us. We will respond to your inquiry as soon as possible and we will try to help you as best as we can.\u00a0 You can contact us:<\/p>\n
By writing to\u00a0order@avsk.ee
\nCalling customer service\u00a0+372 588 36059 v\u00f5i +372 655 9880[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner gap=”30″][vc_column_inner width=”1\/2″][vc_custom_heading text=”How will I receive the ordered items?” font_container=”tag:h2|font_size:20px|text_align:left” google_fonts=”font_family:Source%20Sans%20Pro%3A200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal”][\/vc_column_inner][vc_column_inner width=”1\/2″][\/vc_column_inner][\/vc_row_inner][vc_column_text]You can use postal service that will deliver the item(s) to your door or come and get the item(s) from our store in Tallinn or in M\u00e4rjamaa.<\/p>\n
Special shipping prices applies to orders if (inquiry has to made before payment):<\/strong><\/p>\n\n- \n
\n- Order weight exceeds 31kg.<\/li>\n
- Big and long sized products\/packages (for example 7m length ladder).<\/li>\n
- International orders.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
You can come and get the ordered products by yourself<\/strong><\/p>\n\n- \n
\n- No transport fee will be added to the order when the customer will come and get the product themselves<\/li>\n
- Address: Tallinn, Valdeku 1207<\/li>\n
- Monday through Friday 7:00-19:00, Saturday through Sunday\u00a08:00 \u2013 16:00<\/li>\n
- Ordered item will be given out by proving your identification (passport, ID-card or driver’s license).<\/li>\n
- Before you come and get the item, wait for approval that the item has arrived or contact us beforehand.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
Postal service will deliver the item to the address that you have given us. <\/strong><\/p>\n\n- Cost: 4.90\u20ac. Applies to only domestic transport. You should contact us for shipping outside of Estonia.<\/li>\n
- Maximum weight of one hand package is 31,5kg. If the weight is higher then a postal fee of 20\u20ac will be added.<\/li>\n
- If the courier won’t be able to contact you by phone, a notification will be left in your inbox and you will receive the order from the nearest postal office. In order to avoid this kind of situation, please enter your phone number in user settings so that the courier can make an appointment with you beforehand. The post office will store the shipments for 7 calendar days from the day the shipment arrived in postal office. Storing is charged (0.30 \u20ac \/ day) \u2013 the deposit fee will apply from the next day on after the notice has been left in your inbox.<\/li>\n<\/ul>\n
[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row el_id=”tagastamine”][vc_column][vc_row_inner gap=”30″][vc_column_inner width=”1\/2″][vc_custom_heading text=”Return of goods” font_container=”tag:h2|font_size:20px|text_align:left” google_fonts=”font_family:Source%20Sans%20Pro%3A200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal”][\/vc_column_inner][vc_column_inner width=”1\/2″][\/vc_column_inner][\/vc_row_inner][vc_column_text]Incorrectly ordered product(s) are refunded 100% from their cost.<\/p>\n
Refund requirements<\/strong><\/p>\n\n- The item can be returned within 30 days after the product\u00a0has\u00a0been delivered to the customer\u00a0(within 14 days the customer has to express their wish for the return of the product)<\/li>\n
- The packaging of the returned product must be intact and clean\u00a0(the commercial appearance of the product has to be maintained)<\/li>\n
- Returned product must be unused.<\/li>\n
- Damaged products will not be returned.<\/li>\n
- The product must be packed in such a way that it won’t get damaged during return shipping.<\/li>\n
- DO NOT write on the package, nor you must not stick packaging tape\/glue on the packaging.<\/li>\n<\/ul>\n
Written return statement should be emailed to order@avsk.ee and if any questions arise please contact\u00a0+372 588 36059 or +372 6559880.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner gap=”30″][vc_column_inner width=”1\/2″][vc_custom_heading text=”A.V.S.K. O\u00dc use and return policy” font_container=”tag:h2|font_size:20px|text_align:left” google_fonts=”font_family:Source%20Sans%20Pro%3A200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal”][\/vc_column_inner][vc_column_inner width=”1\/2″][\/vc_column_inner][\/vc_row_inner][vc_column_text]These conditions are governed by A.V.S.K. O\u00dc (hereinafter reffered to A.V.S.K. O\u00dc) in the use of services provided by private individuals or legal entities (hereinafter customer).<\/p>\n
Using the service of A.V.S.K. O\u00dc the customer confirms that they have read and understood the terms and conditions and fully agrees with them. Customer who does not agree with the terms and conditions is obligated to immediately stop\u00a0using the services of\u00a0A.V.S.K. O\u00dc and ongoing orders will be discontinued. The customer is responsible for the violation of terms of use, damage and any other consequences arising from the activities by them in accordance with the legislation of the Republic of Estonia. Copying or reproduction of images, product info or any other part that is displayed on the webpage of A.V.S.K. O\u00dc is prohibited without A.V.S.K. O\u00dc written statement.<\/p>\n
Products<\/strong>
\nPictures on the webpage of\u00a0A.V.S.K. O\u00dc are illustrative only. Customer must ask any additional information\u00a0about the product(s) in case the product’s suitability for the customer is unclear or there are any other questions that may affect\u00a0product’s suitability. A.V.S.K. O\u00dc is obliged to answer questions about products within 5 business days.<\/p>\nOrders<\/strong>
\nThe order will be dealt immediately after it\u00a0has been sent by\u00a0A.V.S.K. O\u00dc to the customer and\u00a0has been payed by the customer. By paying for the order, the customer confirms that the ordered product or products and the quantity of them has been checked by the customer, and if there were\u00a0any questions in regards to product compatibility, then these questions have been asked\u00a0from \u00a0A.V.S.K. O\u00dc.<\/p>\nAdditional information:<\/strong>
\nIn case of non-compliance with the terms and conditions of the purchased products, the consumer may rely on the choices provided by law. The consumer may\u00a0file a complaint against a product or a service, that does not comply with the terms of the contract for 2 years to any of A.V.S.K. O\u00dc addresses – car parts and bicycle store in Tallinn (Valdeku 120) or by using our e-mail order@avsk.ee.\u00a0If the consumer does not agree with the solution offered by the trader he\/she may submit an application for resolving the dispute to ADR entity, which is the Consumer Disputes Committee at the Consumer Protection Board\u00a0(Rahukohtu\u00a02 Tallinn 10130, GSM\u00a06201707, info@tarbijakaitseamet.ee).[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner content_placement=”middle” gap=”30″][vc_column_inner width=”1\/3″][vc_custom_heading text=”Haven’t found the answer you’re looking for?” font_container=”tag:h2|font_size:30px|text_align:left” google_fonts=”font_family:Source%20Sans%20Pro%3A200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal”][\/vc_column_inner][vc_column_inner width=”1\/3″ css=”.vc_custom_1628667803714{padding: 30px !important;border: 1px solid #e5e5e5 !important;border-radius: 5px !important;}”][vc_custom_heading text=”Write us” font_container=”tag:h2|font_size:20px|text_align:left” google_fonts=”font_family:Source%20Sans%20Pro%3A200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal”][vc_custom_heading text=”order@avsk.ee” font_container=”tag:h2|font_size:30px|text_align:left|color:%23757575″ google_fonts=”font_family:Source%20Sans%20Pro%3A200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1634803935268{margin-bottom: 5px !important;}”][vc_column_text css=”.vc_custom_1638276579015{margin-bottom: 0px !important;}”]We will reply as soon as possible![\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/3″ css=”.vc_custom_1628667828615{padding: 30px !important;border: 1px solid #e5e5e5 !important;border-radius: 5px !important;}”][vc_custom_heading text=”Call us” font_container=”tag:h2|font_size:20px|text_align:left” google_fonts=”font_family:Source%20Sans%20Pro%3A200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal”][vc_custom_heading text=”(+372) 655 9880″ font_container=”tag:h2|font_size:30px|text_align:left|color:%23757575″ google_fonts=”font_family:Source%20Sans%20Pro%3A200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1629314930590{margin-bottom: 5px !important;}”][vc_column_text css=”.vc_custom_1638276594306{margin-bottom: 0px !important;}”]Mon-Fri: 7-19, Sat-Sun: 8-16[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"[vc_row full_width=”stretch_row” css=”.vc_custom_1628589900997{margin-top: -20px !important;margin-bottom: 30px !important;padding-top: 60px !important;padding-bottom: 60px !important;background: #f4f5f5 url(https:\/\/epood.avsk.ee\/wp-content\/uploads\/2021\/08\/page-shipping.jpg?id=238) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_row_inner][vc_column_inner width=”1\/2″][vc_custom_heading text=”Ordering information” font_container=”tag:h2|font_size:40|text_align:left|color:%23ffffff” google_fonts=”font_family:Source%20Sans%20Pro%3A200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal”][\/vc_column_inner][vc_column_inner width=”1\/2″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner gap=”30″][vc_column_inner width=”1\/2″][vc_custom_heading text=”Ordering” font_container=”tag:h2|font_size:20px|text_align:left” google_fonts=”font_family:Source%20Sans%20Pro%3A200%2C200italic%2C300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal”][\/vc_column_inner][vc_column_inner width=”1\/2″][\/vc_column_inner][\/vc_row_inner][vc_column_text]Register as\u00a0a user. After that, you can enter www.avsk.ee with the chosen user ID and complete the whole order and payment process without leaving […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/epood.avsk.ee\/en\/wp-json\/wp\/v2\/pages\/8615"}],"collection":[{"href":"https:\/\/epood.avsk.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/epood.avsk.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/epood.avsk.ee\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/epood.avsk.ee\/en\/wp-json\/wp\/v2\/comments?post=8615"}],"version-history":[{"count":5,"href":"https:\/\/epood.avsk.ee\/en\/wp-json\/wp\/v2\/pages\/8615\/revisions"}],"predecessor-version":[{"id":8826,"href":"https:\/\/epood.avsk.ee\/en\/wp-json\/wp\/v2\/pages\/8615\/revisions\/8826"}],"wp:attachment":[{"href":"https:\/\/epood.avsk.ee\/en\/wp-json\/wp\/v2\/media?parent=8615"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}